Privacy Policy
Last Updated: April 29, 2026
Privacy is our priority. We understand you may be sharing sensitive information and we take that responsibility seriously. Your data is stored securely and encrypted, and we operate with strict policies protecting your privacy.
We collect your conversation data via direct text input. This data is not stored unless you opt in to sharing your conversation transcripts. Conversation text is scrubbed for personal information and used exclusively to make Alanna smarter.
Because we are in the early stages, these terms might change slightly over time. You can always find the most recent copy of this policy on this page.
Alanna AI Privacy Policy
Alanna AI operates heyalanna.com and app.heyalanna.com and related online services to each Platform user. This Privacy Policy explains the types of information we may collect, how we use and disclose it, and your choices.
1. Age Requirement
Alanna AI is intended exclusively for users who are 18 years of age or older. By creating an account, you confirm that you meet this requirement and consent to this Privacy Policy. If you become aware we have collected information from a user under 18, please contact coachadrienneselena@gmail.com.
2. Information We Collect
- Account Information: Name and email at account creation.
- Conversation Data: Text of conversations with Alanna.
- Platform Usage Data: Pages visited, session length, links clicked.
- Geolocation Data: General approximate area only.
- Device Type: Type of device used to access the Platform.
3. How We Use Information
- To operate and improve the Platform.
- To send marketing communications (opt-out available).
- To support advertising and retargeting efforts.
- To add you to our Beehiiv email list (unsubscribe available).
- To comply with legal obligations.
4. Data Security
- Data encryption
- Password protection and management
- Role-based access control
Despite these measures, no system is completely secure.
5. Third-Party Service Providers
- Anthropic — powers Alanna's AI responses.
- Supabase — secure database storage.
- Beehiiv — email list management.
- Advertising and retargeting partners — marketing support.
We do not sell your personal information to third parties.
6. Direct Marketing
We may send marketing communications about Alanna AI. Every marketing email includes an unsubscribe link. Contact coachadrienneselena@gmail.com to opt out.
7. Your Rights
- Request a copy of your Personal Information
- Request correction of inaccurate information
- Request deletion of your Personal Information
- Withdraw consent to processing where consent was the lawful basis
- Object to processing where applicable
coachadrienneselena@gmail.com
8. Privacy Policy Changes
We may update this Privacy Policy from time to time. We will post any updated version on our Platform. Continued use after changes are posted constitutes acceptance.
Questions
Contact us at coachadrienneselena@gmail.com.
Crisis Acknowledgment: Alanna AI is not designed for use in crisis situations. If you are in crisis, please call or text 988 or visit findahelpline.com.